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Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unworn and in the same condition that you received it. I will happily do an exchange if I have the size you need in stock.
Please email me at poshwestboutique.com to begin the return/exchange process.
Buyer will cover shipping costs to send the returned item back to seller. Seller will cover the shipping costs if buyer is making an exchange.
If a return is taking place, seller will refund purchase price to sellers card once item has been received. Buyer will receive an email immediately detailing the refund.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
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Pick Up In Store Orders
We also offer local pick up at the store for orders placed on the website. Simply choose local pick up at checkout and you can stop in to pick up your order during our open hours!
Return Policy: Please make any returns at the store within 7 days of purchase. All items must be unworn, original tags on. We will refund to the original card you used for payment or we can issue a store gift card if requested. If you need to return an item purchased online that was shipped to you, please email firstname.lastname@example.org for return process. Thank you!
We are here to make your shopping experience with our store enjoyable. Please let us know how we can assist you.
**If you use the chat button to chat with us, please assign your email to the chat so that you will get a response via email from us if we cannot respond while you are still online.